The Department of State’s Bureau of Consular Affairs is currently experiencing technical problems with its visa systems. This issue is not specific to any particular country or visa category. We apologize for the inconvenience and are working urgently to correct the problem and restore full operability.
Currently, we are unable to print most immigrant and nonimmigrant visas approved after June 8, 2015. In addition, U.S. embassies and consulates are unable to process new applications submitted on or after June 9, 2015. Individuals with visa interview appointments scheduled for June 14-20, 2015, should reschedule their appointments if they submitted a DS-160 online application after June 9, 2015. Appointments can be rescheduled by following the instructions located on http://hamilton.usconsulate.gov. Individuals who submitted their DS-160 online applications prior to June 9, 2015, should plan to attend their scheduled visa interview appointments. Those with urgent travel should follow the instructions for expedited emergency appointment found on http://hamilton.usconsulate.gov.
The technical issues also affected the Department of State’s ability to adjudicate applications for U.S. passports accepted overseas between May 26 and June 14, 2015. If you applied for a U.S. passport overseas during this time frame and have travel plans within the next 10 business days, please consider requesting an emergency passport at the U.S. embassy or consulate at which you originally applied. Information about how to apply for an emergency passport is available at the following http://hamilton.usconsulate.gov/emergency_passports.html.
American citizens resident in Bermuda should renew their passports at the U.S. Consulate in Hamilton. Please do not mail in your application to a U.S. passport processing center. If you do, the application will be returned and we cannot help you recover fees paid.
American citizens residing or traveling in Bermuda will be issued the latest, state-of-the-art passport incorporating a photo-digitized image and other enhanced security features. Processing of passports is done at the National Passport Center in the United States and may take up to 2-3 weeks. American citizens are encouraged to apply early for renewal of expiring passports. Effective October 1, 2014, 52 page passports are routinely issued to all applicants including minor children.
Please note: the consulate does not normally issue emergency passports or same day issuance of passports therefore, please ensure that you have allowed sufficient time prior to your trip to arrange your documents. Also, the consulate does not issue Passport Cards.
For more information please go to: Applying for a U.S. Passport from Outside the United States.
There is no public parking allowed at the Consulate, this includes motorbikes. Our visitors are allowed to park at the parking lot located to the west of the consulate on Middle Road in Devonshire. Please note, the ACS section is closed on all official Bermuda and U.S. holidays.
Individual applicants must provide their social security numbers on the passport application or otherwise indicate that they have no social security number. If the person does not have a social security number, they should enter 0's in box 5.
For passport queries please e-mail: HamiltonConsulate@state.gov
It is always a good idea to keep a copy of the biographic page of one's passport in a safe place.